lynenhausLYNENHAUS / INFORMATION
Return & Refund Policy
Returns & refunds
Request a return within 30 days of receipt by emailing [email protected] with your order number and reason. Contact us before sending a return to obtain authorization and return instructions. Our return address is 5 Rue Font de la Mille, 66170 Millas, France. Ordinary change-of-mind returns must be unused, in original condition and original packaging. These ordinary conditions do not prevent you from contacting us about a defective, damaged or incorrect item. We cover return shipping for our errors, damaged or defective products; customers cover shipping for change-of-mind returns. There is no restocking fee. Once a refund is approved, the amount will be returned to the original payment account within 10 days.
Damaged, defective or incorrect items
Email us with your order number and a description of the issue so we can arrange the appropriate return and refund handling. Contact us before shipping the item.