lynenhausLYNENHAUS / INFORMATION
Terms and Conditions
Store & products
This store is operated by lynenhaus at 5 Rue Font de la Mille, 66170 Millas, France. Product information, selected specifications and prices are displayed on product pages. Prices are in USD.
Payments & order acceptance
By submitting a payment, you authorize the applicable charge for the checkout total. Submission alone does not establish order acceptance. An accepted order will be confirmed through the store’s order process. If an issue affects your purchase, contact us so we can assist.
Fulfillment
Accepted orders are handled according to our Shipping Policy. Delivery estimates are not arrival guarantees.
Returns & refunds
Request a return within 30 days of receipt by emailing [email protected] with your order number and reason. Contact us before sending a return to obtain authorization and return instructions. Our return address is 5 Rue Font de la Mille, 66170 Millas, France. Ordinary change-of-mind returns must be unused, in original condition and original packaging. These ordinary conditions do not prevent you from contacting us about a defective, damaged or incorrect item. We cover return shipping for our errors, damaged or defective products; customers cover shipping for change-of-mind returns. There is no restocking fee. Once a refund is approved, the amount will be returned to the original payment account within 10 days.
Customer support
For questions about products, payments, orders or these terms, contact [email protected].